Overview

Gallagher Specialty’s Marine division manages a global portfolio of clients across various sectors, including Hull and Machinery, Marine Liability, Ports and Terminals, Cargo, and Yachts. We are seeking a Claims Broker Technician with some prior experience in handling HandM and Yacht claims (including PandI and crew). The role will also provide opportunities to develop knowledge in other Marine classes. As a key member of our growing team, you will manage a caseload of worldwide marine claims, guiding them from initial notification to settlement. Your commitment to delivering exceptional service will be instrumental in our success.We believe that every candidate brings something special to the table, including you. If you feel you are close but not an exact match, we encourage you to apply.How You''ll Make An Impact

Manage claims from initial advice through to settlement, ensuring a seamless process for our clients.Negotiate claims effectively with clients, Lloyd''s, and Company markets to achieve favorable outcomes.Support Broking Teams in client retention and acquisition efforts.Utilize your understanding of technical issues in claims presentation to negotiate optimal results for clients.Present facts strategically to facilitate the settlement of claims, ensuring client satisfaction.Stay informed about market trends and industry changes to provide clients and agents with effective risk management advice, aligned with AJG principles and values.Carry out duties following internal policies and procedures in accordance with applicable laws, rules, regulations, good governance and Gallagher’s shared values, in particular, putting clients at the heart of our business.Qualifications

About YouCert CII/Dip CII (Chartered Insurance Institute) desirableEducated to A-Level standard or equivalentTechnical KnowledgeKnowledge of the Marine industry and Insurance marketDetailed knowledge of market claim proceduresExperienceProven track record of technical claims handling of all Marine Hull and Liability claims (specific experience with yacht claims desirable)Skills/OtherExcellent planning skillsAble to interpret data with accuracy and present findings articulatelyInnovative approach in problem solvingStrong interpersonal and negotiation skillsAuthentic communication skills for varying audienceComfortable and credible at decision-maker levelPersistent and tenacious in achieving resultsSelf-motivated and motivates others to achieveContinually builds and sustains a network managing relationshipsMS Office and other relevant IT systems expertiseEligible to work in the UKCompensation And Benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. The following are the minimum core benefits you’ll get, depending on your job level these benefits may improve:Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra daysDefined contribution pension scheme, which Gallagher will also contribute toLife insurance, which will pay 4x your basic annual salary, with option to top-up to 10xIncome protection, cover up to 50% of your annual income, with options to top upHealth cash plan or Private medical insuranceOther benefits include:Three fully paid volunteering days per yearEmployee Stock Purchase plan, offering company shares at a discountShare incentive plan, HMRC approved, tax effective, stock purchase planCritical illness coverDiscounted gym membership, with access to over 3,000 gyms nationallySeason ticket loanAccess to a discounted voucher portal to save money on your weekly shop or next big purchaseEmergency back-up family careAnd many more…Inclusion and Diversity

Inclusion and diversity (IandD) is a core part of our business and embedded into Gallagher. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. We embrace employees’ diverse identities, experiences and talents to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities. Should you require reasonable adjustments to your application, please get in touch with TAGlobalSupport@ajg.com. If you’d prefer to speak on the phone, please request a call back, leaving details, so we can get in touch.Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/belief, age and those with caring responsibilities. We prohibit discrimination by its managers, employees, vendors or customers based on those protected characteristics by applicable laws. Equal employment opportunity will be extended in all aspects of the employer-employee relationship. Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

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