Customer Services Advisor - Guildford£24,000 - £25,000 DOE per annumOur client is looking for a Customer Services Advisor to join a busy and supportive team. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment, building relationships with customers delivering a high standard of service.You will play a key role in managing enquiries, supporting clients, and ensuring customers receive clear guidance and efficient service throughout their journey.Key Responsibilities:Handle new business quotations.Respond to customer enquiries regarding policy cover and benefits.Manage and respond to customer enquiries received via email and telephone.Issue documentationSupport the onboarding of new clients, ensuring correct processes and compliance standards are followed.Assist with training and mentoring new team members where required.Work collaboratively with colleagues across departments to deliver a smooth customer experience.Contribute to ongoing process improvements and problem solving within the team.Support the wider business in achieving new business and service objectives.Complete relevant training and professional development programmes.Experience and Skills Requirements:GCSE (or equivalent) in English and MathematicsStrong communication and interpersonal skillsExcellent attention to detail and organisational abilityA genuine passion for customer serviceAbility to manage relationships with both customers and business partnersConfidence in ..... full job details .....