Description We are looking for a Shift Manager to join our Resort Safety Team. About the role You will carry out tasks on shift to ensure that the allocation of team is complete to ensure the maximum positive impact on guest experience in our venues, build and develop a positive relationship with the guests. You will support the team members during the shift to ensure that their workload is manageable, giving support when necessary and feeding back to Resort Safety Managers the areas of improvement, reviewing guest feedback supplied to them to understand areas in which our guests would value improvement. You will carry out individual team member PDP''s and coach and support the team during tasks to ensure we have a highly trained and fulfilled team. Your role ensures compliance with relevant legislation, company Fire, SIA, Licensing and health and safety policies within your area of responsibility and help others to challenge themselves to innovate in any areas that will help the results of the business. You will also drive team selection, recruitment, and retention with an emphasis on wellbeing. Typical working hours: 40 hours per week, working a four-on-four off shift pattern including weekends. Shifts times typically cover 8am - 8pm or 8pm - 8am however flexibility at times may occur. This is a permanent role, paid monthly. As with all roles at Butlin''s, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our ..... full job details .....