About the Company:Waste is an independent creative agency founded in 2006. We connect entertainment brands with their fans, to drive creativity, culture and commercial success. A virtuous circle we call ‘Brands powering fans, powering brands’.Clients include the mobile gaming giant, Supercell (Clash of Clans, Brawl Stars). Our remit is player acquisition and retention, built around community listening and high-speed, high-quality content creation. We also work with the mighty Nintendo, creating TV, OOH and integrated marketing campaigns, for both hardware and software. Other notable clients include Riot Games (League of Legends), EA, Ubisoft, Sega, Verizon Media and most recently Zynga.In 2020 we were named both “The Drum Content Marketing” and “Digital Industries (DADI)“ Agency of the year. Globally we employ 70+ specialists covering strategy, creative, social, content, experiential, OOH, and TV. We have physical offices in London and LA, and work with brands around the world.Our approach to everything is shaped by The Waste Way (our company values), and an entrepreneurial spirit. It’s seen us win 100+ awards, including Art Director’s Club, Awwwards, BIMA, DandAD, Clios, Design Week, The Drum, The FWA, Marketing Week Masters, and The Webby Awards. We brew our own craft beer, the Waste Pale Ale, a favourite with clients and partners. And we’ve recently started our own animation production company, This Thing of Ours. We also support the UK based gaming charity, SpecialEffect.Are you a seasoned AM, SAM or AD looking for a great role in an award-winning creative agency? Read on…About You:Do you have a passion for video games and are excited to work on some of the most established brands in the business?Do you have strong creative agency experience or client-side experience?Are you entrepreneurial, a decision maker and confident in both prioritising and managing your own time?Are you experienced in managing client accounts and building great relationships?Can you understand and meet client’s marketing communications needs?Confident in networking, delivering creds pitches and selling creative work?Experienced in ensuring projects are kept on brief to deliver great results in line with both the clients’ needs and the needs of the business?If so, this could be the ideal opportunity for you!About the Job:Waste is searching for a Mid Weight Account Manager dedicated to the day-to-day running of the EA client account. This role involves running accounts with a focus on Performance Marketing (User Acquisition).The role is to ensure client satisfaction with Waste’s activities via smooth production and project management, building client relationships, and seeking out opportunities to grow the account and deliver on the wider account plans, as set by the Account Director.The Account Manager will be responsible for the end to end running of the account. This includes acting as the main point of contact for the client, seeking and receiving briefs, running those briefs through the studio and ensuring briefs are delivered on time, on brief and on budget.A key part of the role is building strong relationships with the gaming client and developing a deep understanding of them, their products, and the wider industry in order to be able to best support their needs. This should help the Account Manager seek out opportunities for new projects where Waste can assist the client in achieving their objectives.The role sits within the Client Service team, though works closely with the Delivery (Production) team.This is a varied role which will require a demonstrable passion and experience within gaming, supported by a background which may include experience within sales, account management, marketing or creative agencies.This is a fixed-term contract, to start ASAP and end January 31st 2026.Responsibilities:Client CommunicationActing as the day-to-day point of contact for client commsEnsuring the client is up to date with the status of all projectsAttending all client status meetings / callsAttending all client briefing meetings / callsDay-to-day account managementEnsuring you have a deep understanding of the client’s business and their gamesAttending client stand-upAttending account reconciliation meetingsAttending internal account meetings and work check-insProducing SOWsProducing Project TimelinesDeliveryProducing client cost estimates with oversight from the Account Director and Project DirectorWork alongside Creative and Production teams to ensure projects are produced to a high standard, delivered on time and within agreed budgetArrange briefings, plan, scope and quote mid-level projectsAssign operators, lead reviews, track costs and manage project progressProject reconciliation and project wash upsMonitoring progress against revenue and profitability targets and reporting monthlyIdentify growth opportunities and feed them into client plans with the ADClient SatisfactionEscalating potential high-risk or damaging situations to the ADActing as the point of contact for all new briefs and the early stages of projects where necessary - as agreed with the ADWriting creative briefs for mid-scale projects when delegated by the AD and low scale projectsMinimum 3 years proven creative agency or performance marketing agency experience, working with big brands and managing multiple clients or key stakeholders.Experience budgeting, scoping and supervising low to mid level projectsExperience developing project workflows across digital, social, video, 2D and 3DExperience managing Creative timeExperience with gaming or entertainment clientsExcellent industry knowledge and a thirst for keeping that knowledge ahead of the curve.Performance Marketing (User Acquisition) experienceFantastic communication skills and a passion for client satisfaction, building relationships that will weather any storms, and making decisions that are client-first.The ability to lead proposals and presentations articulately, with incredible brand knowledge and amiability.A strong understanding of video and design production processesAn awareness and love for the financials and an understanding of how to positively present project scopes and proposals to the client.As well as the knowledge and experience to interrogate budgets, you’ll have a strong grasp on budget tracking, forecasting and how that fits into the overall picture.Enough confidence in your experience, knowledge and client relationships to overcome unforeseen challenges.Meticulous attention to detail and ability to pick up challenging projects at any phase,To work with one of the biggest gaming clients in the world across multiple mobile gamesThe opportunity to develop your own skills in a fun, supportive environmentThe opportunity to grow and take on line managementTo work alongside extremely passionate creative and production teams, producing work that we’re all proud ofCheeky Fridays - Waste closed for one Friday in months of February and AugustChristmas and summer parties you''ll want to post aboutBreakfast, fruit, massage and Friday beers!Role Information: ENStudio: Waste CreativeLocation: Europe, United Kingdom, LondonArea of Work: MarketingService: EngageEmployment Type: Full Time, Fixed TermWorking Pattern: Hybrid, Remote

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