Position: Property ManagerLocation: GlasgowContract: Full-time, PermanentReporting to: Associate Director (Property Management) An exciting opportunity has arisen for a well-organised and customer-focused Property Manager to join a growing property management business, supporting a diverse residential portfolio while delivering a best-in-class service in line with a customer excellence charter. This role would suit an individual with experience in property management or factoring, although candidates from a strong customer service or lettings background will also be considered. The position offers a mix of office-based duties, site visits, and customer engagement, within a fast-paced and supportive team environment. Property Manager - Role Overview Reporting to the Associate Director, you will be responsible for managing a portfolio of properties, ensuring a high standard of service delivery while maintaining strong relationships with customers and contractors. Key responsibilities include: Customer Experience and Engagement Deliver a high standard of customer service in line with the customer excellence charterBuild and maintain effective relationships with customers and contractorsPrepare and issue regular customer communicationsConduct owners'' meetings, both one-to-one and group-basedPlan, attend, and manage evening AGMs as required Portfolio Management Instruct, monitor, and manage reactive and planned maintenance worksCoordinate and oversee insurance claims on behalf ..... full job details .....