Join Our Team at Smurfit Westrock! Are you searching for a workplace that values you and your growth? At Smurfit Westrock, we re committed to sustainability, employee well-being, and personal development. About Us We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity. The Role Responsible for delivering excellent customer service and maintaining strong communication links with all departments to ensure customer requests and sales orders are being handled in line to meet the customers expectations. Main Duties and Responsibilities Managing 50% of existing and new business. Completion of all work for first time orders. Keeping customers informed of any changes to their orders, including change to delivery schedule. Maintenance of Navision to include new tooling creation and inks. Order processing. Raising of artwork with supplier. Ordering ink swatches with supplier. Date changes and order amends specified by Customer. Aged stock. Relevant Customer, external/internal accounts queries. Ensuring all relevant procedures under ISO(Apply online only) are adhered to. Processing, monitoring and follow up of customer quality complaints. Any other reasonable request that supports the business. Your job title does not limit your ..... full job details .....