Are you a highly organised, detail-driven administrator with experience working in a regulated environment? Do you thrive in roles where accuracy, discretion and clear communication really matter?We''re recruiting for a Senior Administrator to play a key role in supporting with investigations and disciplinary processes within a regulatory setting. This is a varied, responsible position suited to someone who enjoys managing complex information, working to policy, and dealing confidently with a wide range of stakeholders.The RoleIn this senior administrative role, you''ll take ownership of investigations and case administration. You''ll work closely and collaborate with a number of internal and external contacts, ensuring all processes are handled accurately, fairly and in line with policy.This is a role where attention to detail, sound judgement and professionalism are essential.Key ResponsibilitiesManaging the screening and administration of complaints and notifiable mattersActing as the administrative lead for investigation of complaintsPreparing accurate reports, committee papers, minutes and formal correspondenceSupporting compliance through policy updates, reviews and internal auditsHandling sensitive enquiries with professionalism, discretion and clarityAbout YouYou''ll be a senior-level administrator who is comfortable working within structured, regulated or compliance-focused environments. You''ll bring confidence, credibility and an exceptional eye for detail.You ..... full job details .....