Location: Laughton, East Sussex
Travel: 50%+ UK and regular international
Work Hours: 37 hours/week

We''re working with a leading technology business in East Sussex looking for a Service Engineer to join their Field Service team. This is a full-time, hands-on role focused on supporting, installing, and maintaining highly specialised scientific equipment used across the UK and internationally.

This is an excellent opportunity for someone with a mechanical or electrical engineering background who enjoys problem-solving, working with customers, and travelling as part of their job. Over 50% of the role involves travel across the UK and regurly overseas; EU, non EU, Russia, Far East, Middle East and USA. You must be able to travel freely to these countries

• Diagnose, repair, and service scientific instruments both on-site and in the field.

• Provide remote technical support via phone and email.

• Install Cryo Transfer systems and train customers in their use.

• Liaise with customers and internal teams to coordinate logistics and escalate issues.

• Promote service parts and maintenance contracts.

• Maintain detailed service records and support performance tracking.

• Occasionally support product testing and assembly.

• HNC/HND (or equivalent) in Mechanical or Electrical Engineering.

• Strong hands-on ability with tools, wiring, soldering, and diagnostics.

• Experience interpreting engineering and circuit diagrams.

• Comfortable using test equipment (multimeters, micrometers, etc.).

• Excellent customer communication and problem-solving skills.

• Full UK driving licence

• Valid passport required; Travel to EU, non EU, Russia, Far East, Middle East and USA. You must be able to travel freely to these countries.