Customer Service Administrator - Stanford (London Gateway)Transport and Logistics Essex Are you an organised, customer-focused administrator who enjoys working in a fast-paced operational environment? We are recruiting for a Customer Service Administrator to join a busy transport and logistics operation, supporting customers, drivers, transport operators and internal planning teams to ensure the smooth and accurate movement of containers. This is a varied role where no two days are quite the same, making it ideal for someone who enjoys problem-solving, communicating with different people and keeping things moving. The Role You will provide a combination of customer service, administration and operational support, acting as an important link between customers, drivers, operators, depots, shipping lines and the planning team. Your responsibilities will include: Acting as a key point of contact for customers, drivers and transport operators, responding to queries and providing timely updates. Providing day-to-day administrative and operational support to the transport and planning teams. Managing customer communications via telephone, email and online portals. Processing export bookings and carrying out vessel and shipment checks. Checking Proof of Deliveries (PODs), bookings and container allocations to ensure information is accurate. Reviewing customer and shipment requirements and ensuring special instructions are correctly recorded and communicated. Resolving operational ..... full job details .....