Overview

Senior Project Manager – Market ResearchLocation:

London (Hybrid – 3 days in office, 2 days remote)Type of Employment:

Fixed-term, Full-timeReporting to:

Division Team LeaderExperience Required:

5+ years in market research localisation project managementAbout Global Lingo – Our Values

Global Lingo is a fast-growing, Top 100 solutions provider, delivering high-impact multilingual services to leading Market Research clients worldwide. From survey translations to content analysis and qualitative research support, we help clients gather rich insights across cultures and languages.We pride ourselves on being a caring, open, and inclusive company that values quality, agility, and service excellence. Our culture blends professionalism with a strong sense of community. We’re passionate about continuous personal and professional growth – for ourselves and our clients.The Role

We are seeking an experienced and driven

Senior Project Manager

to join our Market Research localisation team in London. In this role, you will manage complex localisation projects from quote to delivery, ensuring operational efficiency, high-quality outcomes, and exceptional client service.You will also mentor junior team members, contribute to process improvements, and serve as a strategic partner to our market research clients.Key Responsibilities

Project ManagementLead end-to-end delivery of localisation projects, including:Survey and questionnaire translationOverlay and link checkingCodingIDI and focus group moderation projectsAdverse Event (AE) reportingSimTransTranscriptions (including single stage)First and second-stage content analysisPrepare survey files for translation, managing tags, programming, and any embedded logicMaintain accurate project scopes, timelines, and budgetsEnsure alignment with client expectations and internal quality standardsClient Relationship Management

Serve as the main point of contact for assigned accountsDevelop deep understanding of client workflows, business needs, and market-specific nuancesProvide guidance on best practices, localisation strategies, and technical file handlingTechnical and File Management

Interpret and handle exported file formats from various survey scripting platformsApply localisation engineering knowledge to troubleshoot and QA complex filesUtilize CAT tools, project management systems, and QA platforms effectivelyEducation and Experience Requirements

5+ years

of experience in localisation project management, specifically within market researchProven ability to manage complex, multi-market, and multi-projectsBachelor’s degree in Languages, Translation, Linguistics, or a related field (or equivalent industry experience)Experience working in a hybrid or global, multi-time-zone environment is a plusSuccess Criteria

You will be evaluated based on:Your ability to deliver projects on time and within budgetAchievement of KPIs related to client satisfaction, project quality, and operational performanceProblem-solving and process improvement skills in fast-paced scenariosYour capacity to independently lead and manage complex client accountsWhat You Bring

Exceptional project management skillsProactive mindset with strong problem-solving abilitiesConfidence working under pressure, with excellent prioritisation and decision-makingExcellent written and verbal communication skillsHigh IT literacy and hands-on experience with CAT tools and project management systemsDeep understanding of localisation workflows, terminology management, and QA processesA collaborative, adaptable approach and ability to work effectively with international teamsAre you ready for a new challenge? Apply today!

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