We are seeking a skilled and experienced Service Advisor to join a reputable family-run dealership in Norwich, Norfolk. This is an excellent opportunity for a Service Advisor to advance their career within a supportive and friendly environment. Our client values their team and offers long-term stability, making this role ideal for professional growth. Benefits for the successful Service Advisor: Competitive basic salary of £30,000 per annum On-target earnings (OTE) approximately £30,000, including commission and bonuses Monday to Friday working hours, supporting a healthy work-life balance Comfortable, well-maintained working conditions Long-term career progression opportunities within the dealership Supportive, close-knit team environment Duties of the Service Advisor: Greeting customers and establishing their vehicle service requirements Booking vehicles for servicing and repairs efficiently Advising customers on additional work needed and up-selling where appropriate Preparing estimates and clearly explaining service requirements to clients Ensuring customer satisfaction and building strong relationships Managing service documentation and processing all relevant paperwork accurately Requirements: Previous experience as a Service Advisor, ideally within a dealership environment Strong communication and customer service skills Ability to multitask and manage a busy workload effectively Professional attitude and proactive approach Good organisational skills and ..... full job details .....