Adecco are recruiting for a Sales Administrator to join their clients team based in Aldermaston. Key responsibilities: Handling customer enquiries via telephone and email, ensuring careful attention to detail when reviewing requests and providing responsesSupporting other departments to enable them to complete their duties, such as providing price lists and confirming stock availability.Processing orders and refunds received through the online store ensuring accuracy throughout Preparing and processing quotations, proformas, sales orders, invoices and refunds using Sage 50.Setting up, updating and maintaining customer accounts within Sage and OneDrive.Working closely with the Purchasing and Planning teams to provide up-to-date information on product and customer demand, ensuring consistent product availability to meet customer orders and maintain stock levels.Entering customer orders into the warehouse system for dispatch, as well as processing returns.Sending invoices to customers for payment where credit terms apply, or confirming payment receipt for pre-paid orders.Raising and managing RMA requests via supplier portals and keeping customers updated throughout each stage of the process.Uploading and storing all documentation electronically, in line with company paperless processes.Communicating with suppliers regarding customer RMAs, including initiating requests, following up on progress and arranging shipment of returned or repaired items.Producing weekly and month-end ..... full job details .....