Lloyd Recruitment Services is pleased to be working with an established organisation seeking an experienced Market Insights Manager to join their marketing team.This is an exciting opportunity for an insights professional who can transform data into meaningful business intelligence, supporting marketing strategy, product development, and customer experience improvements.Salary 55k - 58k DOEMonday to Friday 9am-5pmHybrid working 2 days in office and 3 WFHOffice Location : East Grinstead, West SussexPrivate medicalParking onsiteLife assurancePension contributionsThe Role of the Market Insights Manager: Reporting to the Head of Marketing, you will lead the organisation''s approach to customer and market insight, ensuring data and research inform strategic decisions across the business.Key Responsibilities for the Market Insights Manager: Develop and deliver the annual research and insights programmeMeasure and analyse customer experience and satisfactionDrive audience segmentation and market understandingProduce clear insight reports to support marketing and PR activityProvide strategic insight guidance across departmentsSupport product and service development through researchWork with digital teams to enhance online customer experienceCombine data from multiple sources to guide decision-makingMaintain accessible insight reporting across the organisationMonitor market and industry trends using external researchEnsure research activity complies with data protection and ethical ..... full job details .....