Handley James have been retained to source an experienced Operations Manager to lead a multi-disciplined team based in the UK. Our client is an industry leading expert, part of a multimillion, global business with sitesworldwide. You will lead the multidisciplined teams on site as well as manage a small number of smaller sites within the UK. The role will focus on existing processes and improvements, leading and mentoring multidisciplined teams including operational, engineering, logistics, customer serviceandmanagerial/supervisors as well as waste reduction, operational efficiency and ensuring the implementation of the company values, mission, vision and strategy. Key Responsibilities Execute operations in accordance with company quality management systems (ISO9001) and Environmental system (ISO14001) Ensuring smooth running of entire process, including resolution of issues for customers in a timely and cost effective manner Development of service models and concepts in cooperation with stakeholders to ensure continuous service provision for customers Create and control departmental budget Demand planning Leading and participation of management and regional meetings Responsible for recruitment, induction and retention of team members Key Competencies/Qualifications and Experience Operational leadership experience within a process related industry i.e. Chemical, Process Manufacturing, FMCG etc. Commercial or Technical Degree would be advantageous Strong continuous ..... full job details .....