D365 Functional Consultant (Integration Focus) - OUTSIDE IR35 - Hybrid working London and WFHWe''re supporting a growing business undertaking a key CRM and business systems transformation programme. This Outside IR35 contract will focus on optimising Mercury CRM and Microsoft Dynamics 365, redesigning approval workflows, improving automation and reporting, and delivering a critical Mercury-to-Tempest finance integration project. The successful consultant will bring hands-on experience of CRM configuration, workflow automation, systems integration, data migration and business process improvement. You''ll work closely with operational, finance and technology stakeholders to deliver meaningful change, improve internal capability and reduce reliance on external CRM support. EssentialMicrosoft Dynamics 365 CE administration or functional consulting experienceCRM workflow and approval process redesignCRM-to-finance system integration project deliveryData migration, validation and reconciliation experienceProcess mapping and business analysis skillsPower Automate and Power Apps experienceUAT, go-live and cutover supportStakeholder engagement across operations, finance and sales teamsHighly DesirableMercury CRM experienceRecruitment technology sector experienceTempest experienceSourceWhale experienceReporting and dashboard developmentKnowledge of recruitment compliance workflowsIf you''re interested in this role please send your cv ..... full job details .....