Are you a recent graduate with a passion for technology, problem-solving, and great customer service? We are looking for an enthusiastic individual to join our client s friendly and fast-paced Technical Support team. This is a fantastic opportunity to launch your career in a dynamic technical environment, where you will gain hands-on experience and grow into a key part of their operations. Based in Leatherhead £26,000 £28,000 salary (DOE) Monday Friday What You ll Be Doing: In this Graduate Technical Support role, you will be at the heart of our client s service delivery team, supporting customers and engineers to ensure everything runs smoothly. Don t worry if you don t have lots of experience they will provide training and support to get you up to speed. Your responsibilities will include: Acting as the first point of contact for customer technical enquiries helping solve problems or escalating them to the right team member. Logging and tracking customer requests and service tickets using HubSpot software. Preparing accurate quotes and following up with customers to provide updates or answer questions. Coordinating service orders and ensuring they re entered correctly into our systems (Sage). Supporting engineers by processing their reports and helping move jobs through to invoicing. Working with the finance team to resolve any payment or billing queries. Keeping all service documentation and records up to date in SharePoint. Checking stock availability of spare parts ..... full job details .....