What You''ll Be Doing The Contract Manager will report directly to Senior Debt Delivery Manager and will be responsible for:Deliver a regionally focused, relationship-led approach, including regular partner site visits and hands-on support to strengthen local delivery and performance.Responsible for the performance of an assigned portfolio of grants and contracts, ensuring that funded partners deliver on KPIs and commitments.Act as an escalation point for partners, supporting improvement and overseeing the lifecycle of grants and contracts from mobilisation to exit management.Ensure that services are delivered within budgets, addressing underspends and potential overspends promptly.Work collaboratively with business partners, including commercial and finance teams, to ensure operations adhere to procurement rules and best practices.Collaborate with other functions within the debt directorate and support the commissioning of new services, providing subject matter expertise on delivery.Develop and nurture key relationships with delivery partners, maintaining high levels of supplier satisfaction while acting as a critical friend.Support continuous improvement by collaborating with internal and external partners and identifying opportunities to evolve services to meet client needs.To be successful in this role, you''ll need:Experience in service operations, whether in an insourced or outsourced capacity.Strong relationship management skills, capable of nurturing and maintaining ..... full job details .....