Job Title: Compliance, Quality and Training ManagerLocation: West Sussex (Office-based)Hours: Full-time 40 hours per weekSalary: 30,000 - 33,000 per annum An excellent opportunity has arisen for an experienced Compliance, Quality and Training Manager to join one of our clients in a trusted, hands-on role with full ownership of ISO compliance, quality assurance, and training across the business. This is a broad, impactful position suited to someone who enjoys working autonomously, maintaining audit-ready standards, and driving continuous improvement across people, processes, and customer experience. The Role Compliance and ISOMaintaining ISO management systems (e.g. ISO 9001)Leading internal and external audits end-to-endIdentifying compliance risks, gaps, and improvement opportunitiesUpdating policies, procedures, and compliance documentationAdvising senior management on compliance, best practice, Health and Safety, and GDPR Quality and TrainingAnalysing customer interactions and performance data, including QA and AI insight toolsIdentifying trends and areas for improvementDesigning and delivering training and coaching programmesImproving communication quality, tone, and consistencySupporting onboarding and continuous employee developmentMeasuring training effectiveness and embedding continuous improvement The Ideal Background Proven experience maintaining ISO standards in a live business environmentExperience in quality assurance, training, or performance ..... full job details .....