We are recruiting on behalf of a well-established Housing Association for an experienced Temporary Accommodation Officer to deliver high-quality tenancy and neighbourhood management services across temporary accommodation, Housing First and general needs tenancies. This is a varied, customer-facing role supporting residents, including those with complex and vulnerable needs, ensuring sustainable tenancies and safe, well-managed neighbourhoods. Key Responsibilities of a Temporary Accomodation Officer:Managing tenancies within temporary accommodation and mixed tenure patches, ensuring pre-tenancy work, risk assessments and reviews are completedSupporting vulnerable tenants and working closely with support agencies to sustain tenanciesConducting move-in checks, 6-week settling-in visits, 9-month starter tenancy reviews and ongoing tenancy auditsManaging rent arrears, setting up repayment plans and reducing debtHandling ASB cases, tenancy breaches, safeguarding concerns and multi-agency caseworkRepresenting the organisation at court, preparing court bundles and attending external meetingsUndertaking estate and property inspections, including fire safety checks, and liaising with contractorsManaging void turnaround to minimise re-let timesOverseeing mutual exchanges, successions and tenancy assignmentsActing as a key point of contact for residents, councillors and community stakeholdersSupporting business continuity and emergency response when requiredWhat We''d Love To See From ..... full job details .....