Job Title:

Multi-Service Team Member

Location:

St Andrews

Job Type:

Full-Time and Part-Time roles available

Reports To:

Bar Manager / FOH Manager

Pay:

Hourly

Start Date:

September 2025Job Overview:

We are looking for an energetic, customer-focused and adaptable Multi-Service Team Member to join our vibrant venue. This role combines responsibilities across multiple areas: restaurant service, front-of-house hosting, cinema reception, and retail sales. If you thrive in a fast-paced environment and enjoy variety in your day-to-day work, this is the perfect opportunity for you!

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Key Responsibilities:Restaurant Service (Waiter Duties)

Take customer food and beverage orders accurately and efficiently.Deliver food and drinks in a timely manner, ensuring a high standard of service.Maintain cleanliness of tables and dining areas.Upsell menu items and promotions.Host/Front Desk Duties

Greet guests warmly upon arrival and manage waitlists or bookings for dining or games.Handle guest queries and complaints professionally.Coordinate with restaurant and cinema staff to ensure smooth customer flow.Assist in crowd control during peak periods or special events.Cinema Assistant

Responsible for sale of cinema tickets to customers.Monitor cinema cleanliness and report any issues.Operate concession stands, including handling cash and card transactions.Ensure compliance with safety procedures.Retail Sales

Engage customers and assist with product selections.Process sales using POS systems accurately.Maintain stock presentation and replenish shelves.Handle returns, exchanges, and customer inquiries in-store.________________________________________

Required Skills and Experience:

Previous experience in any of the following: hospitality, customer service, retail, or cinema/theatre.Excellent interpersonal and communication skills.Ability to multitask and adapt to different roles during a shift.Comfortable with POS systems and handling money.Team player with a positive, can-do attitude._______________________________________

Desirable Attributes:

Barista or RSA certification (if applicable).Knowledge of food hygiene and safety standards.Passion for entertainment, food service, and guest experience.________________________________________

Working Conditions:

Flexible availability, including evenings, weekends, and holidays.On-your-feet role requiring some physical stamina.Rotating shifts between service areas based on business needs.

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