Overview

Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.SMBF - Production Management (also known as Production Support- SMBF Technology) is an organisation with more than 5,000 employees and contract workers. The Business Execution team is responsible for the group’s ongoing planning, administrative and organisational development activities. These include management of the Financials, Headcount, Real Estate and Vendor Management Planning Processes, as well as providing ongoing support to the Production Management Leadership Team.We are looking for a Senior Business Unit Manager to join the Production Management Business Execution Team and provide global business management support to one of our Tech Production Support portfolios, as well as being a key Business Execution Team resource supporting the Production Support Management Office.Key Responsibilities

Resource Management: Working with Senior Management, Recruiting, Finance and Vendor Management to understand and track headcount, identify trends and resolve issues as they emerge in addition to ensuring, accuracy in reporting, onboarding and termination of resourcesManage financial reporting, monthly analysis and forecasting activities, client chargebacks, payments, as well as accruals, and the yearly budgeting process including program and project level forecasting analysis, in addition to ad hoc requestsServe as a business partner to Finance, Human Resources, Vendor Management and the Technology Staffing OfficeAct as a trusted advisor to Technology PM Line of Business (LOB)Promote process improvement in all areas involved; Create and maintain process standards/ methodologies and best practices. Identify automation/efficiency opportunities where possibleAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm''s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparencyAdvance organization/people strategy goals including communications strategy, talent strategy, and employee engagement initiativesManage LOB strategic cost reduction, investment and location strategic initiativesParticipate in and providing support for significant Operations ad-hoc projects and Production Support initiativesRequired Skills and Competencies

Relevant experience in Financial Services role, preferably in a Finance, Business Execution Office, Chief of Staff or CAO Role.Headcount and financial forecasting experienceHighly proficient in MS Excel and Power PointExcellent analytical and data mining skillsStrong organizational skills and attention to detailConsistently demonstrates clear and concise written and verbal communication skillsA good team player with a proactive, flexible, enthusiastic and can-do approachHighly self-motivated with a strong sense of initiativeAbility to manage deliverables within aggressive timeframes; ability to cope under time pressuresExperience with databases and information management Advanced Microsoft office skills including demonstrated capabilities with Excel pivot tables, VLOOKUP’s, and other formulasKnowledge of Citi systems (PTS and R@C) a plusEducation

Bachelor’s Degree/University degree or equivalent experienceMaster’s degree preferred but not essentialThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.What we’ll provide you:By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:27 days annual leave (plus bank holidays)A discretional annual performance related bonusPrivate Medical Care and Life InsuranceEmployee Assistance ProgramPension PlanPaid Parental LeaveSpecial discounts for employees, family, and friendsAccess to an array of learning and development resourcesAlongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.Citigroup is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review

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