Country Technical Delegate Project Manager Location: Coventry, UK (field-based with remote working) Contract: Full-time, permanent Salary: £55,000 - £75,000 plus company car and benefits The role We are looking for an experienced automotive professional to lead a country-level Technical Delegate programme across a national dealer network. You will manage a team of Technical Delegates in the field, owning performance, quality, and delivery. This role suits someone who is confident leading field teams, working with operational KPIs, and acting as the main operational contact for a senior automotive client. Key responsibilities Lead and coordinate the country Technical Delegate team Own delivery of KPIs including technical quality, resolution time, and first-time fix Plan and prioritise field activity across the dealer network Act as the primary operational contact for the client Lead performance reviews, steering meetings, and improvement plans Ensure compliance with brand, safety, and quality standards Drive continuous improvement across processes and service delivery About you 3 to 5 years'' experience in automotive aftersales, technical support, or field operations Experience leading or coordinating field-based teams Strong understanding of dealer networks and OEM environments Comfortable working with KPIs, reporting, and performance data Background in dealership, importer, NSC, or OEM environments strongly preferred Clear communicator, confident ..... full job details .....