Resident Liaison Officer Hammersmith SHDF Retrofit Project Social Housing Planned Maintenance £22.57 per hour Are you an experienced Resident Liaison Officer (RLO) looking for a long-term role on a high-profile project We are seeking a proactive RLO to join a leading contractor delivering SHDF (Social Housing Decarbonisation Fund) works across Hammersmith. This is a vital role helping residents navigate energy-efficiency upgrades, including external wall insulation, solar panels, and new heating systems. THE OFFER Pay Rate: £22.57 per hour Contract Type: Ongoing Temporary (Long-term project) Location: Hammersmith (Site-based across the borough) Sector: Social Housing / Net Zero and Retrofit Hours: Monday Friday, 8:00 am 5:00 pm Vehicle Requirement: MUST drive and have access to your own vehicle (Mileage expensed during the temporary period). THE ROLE As the RLO, you will be the primary link between the site production team and the residents. SHDF works are intensive and require a high level of "hand-holding" to ensure residents understand the benefits and processes of the retrofit works. Key Responsibilities: Resident Engagement: Conduct pre-start surveys and home visits to explain the scope of works (insulation, solar, heating upgrades). Access Management: Coordinate and secure access to properties, ensuring the program of works remains on schedule. Technical Communication: Translate technical "Decarbonisation" jargon into easy-to-understand information ..... full job details .....