OverviewGo back Wrightington Wigan and Leigh Teaching Hospitals NHS Foundation Trust

The closing date is 12 October 2025

The post holder will be responsible for assisting in the development, implementation and support of the Trusts IT orientated project within the IT Services Department, based at Leigh Infirmary.

The Senior Network Analyst is responsible for maintaining and improving the network infrastructure of the Trust. They will ensure the stability and integrity of in-house voice, data, video, and wireless network services. This is achieved by planning, designing, and developing local area networks (LANs) and wide area networks (WANs) across the organisation. The post holder will also be required to problem manage issue that arise due to the deployment of new technology before its handed over to BAU.

To undertake this post, you must be able to drive and have access to a vehicle - please reference this in your supporting statement. Should you not meet this requirement due to a disability, you are of course able to apply and a discussion regarding whether reasonable adjustments could be made to the role would take place before any offer is confirmed.

This is a permanent full time post (37.5 hours) across Monday to Friday (0830-1630 with an on-call rota).

Main duties of the job

Undertakes and analyses site surveys reports and develops specifications of requirements and plans for installation and commissioning of hardware and software.

Analyse, monitor and reviews performance, throughput, availability and exceptional incidents and proposes and implements consequent improvements

Reviews network topology configuration, assessing effectiveness, and if applicable advises the Technical Support Manager on the optimum configuration.

Selects appropriate procedures and tools and carries out specialist tasks associated with the planning, installation, upgrade, operation, control and maintenance of the Trusts computer data network

About usChoose Well - Choose WWL

Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, we value our staff believing that ''happy staff, makes for happy patients''. We have a recognised track record in staff engagement, and living our values ''the WWL Way''.

WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity. With this in mind we are seeking to recruit people who share our values and beliefs.

On-Call

Please note that senior positions (AFC band 8A or above) may be expected to participate in an on-call rota, if the role is predominantly operational.

Job responsibilitiesDuties and Responsibilities

Key results from the job holder

Undertakes and analyses site surveys reports and develops specifications of requirements and plans for installation and commissioning of hardware and software

Analyse, monitor and reviews performance, throughput, availability and exceptional incidents and proposes and implements consequent improvements

Reviews network topology configuration, assessing effectiveness, and if applicable advises the Technical Support Manager on the optimum configuration

Selects appropriate procedures and tools and carries out specialist tasks associated with the planning, installation, upgrade, operation, control and maintenance of the Trusts computer data network

Planning and Organisational Duties

Advises and assists the Service Delivery Manager in the planning, design and development of Trust computer data network installations to meet the requirements of data network projects, recommending network devices, protocols and media type

Work closely with the Telecom Manager to ensure that converged architecture is fully maintained and support

Manage the availability and delivery of the IT services data network to the Trusts 4000+ users/staff spread over a wide geographical area, adhering to Service Level Agreements.

Investigates diagnoses and rectifies complex network problems, working with other team members, department managers, users, suppliers and other Trusts IT Departments.

Assist the Systems Development Manager with the planning and implementation of the departments Disaster Recovery Policy

Deal with frequent interruptions to respond to requests for assistance and / or a decision, returning to original duty and being able to continue effectively

Provides technical/skills assistance during the planning and development of new working areas throughout the Trust

Determine network architecture, topology and media type appropriate for the installation of new technologies throughout the trust.

Continually developing sufficient business skills in order to play an active part in the wider policy making and overall management of IMandT within the Trust

Evaluates and produces reports on new and emerging products and technologies that may be of use to the IT Services Department

Keep data network skills and knowledge up to date through appropriate training courses.

Communications and Key Working Relationships

Liaises with external suppliers during the installation of new network cabling infrastructure

Responsible for maintaining the trust data network security, by administration of the Trusts Firewall, newly adapted Cisco Remote Access Solution and inter-site switch port access.

Compliance with all IT Services Policies and Procedures, especially those covering IMandT Security which includes Internet Access, Email etc

Monitor and produce Network quality measurements to support the service delivery of the IMandT team

Responsibility for FinanceEnsures assigned resources (staff, equipment etc) are properly utilised and accounted for and that up to date information on usage/status is maintained

Responsibility for Human ResourcesManages the Network Analyst on a day to day basis and deals with all HR issues that may arise including appraisals, IPR, discipline, sickness and absence etc.

Deputise in the absence of the technical support manager for any network project meetings and enquiries.

Responsibility for TeachingDevelop and maintain status as a IT professional

Train, coach and mentor team members including training them in how to do on the job coaching, document procedures for configuring new devices.

Maintain compliance with mandatory training policy

Actively participate in Performance Development Reviews

Contribute to the training of new members of the Team as appropriate

Person SpecificationQualifications

Educated to Degree level or equivalent qualification or experience

ITIL Foundation Qualification

PRINCE 2 Foundation Qualification

CISSP (Certified Information Systems Security Professional) or other relevant qualification

Experience

Experience in designing, developing, supporting, and maintaining core infrastructure services

Specific Networking principals including LAN, WAN and networking protocols e.g. TCP/IP, SNMP, Routing and Switching

Working in a pressured environment with conflicting demands on time and resource management

Planning and Directing projects

Experience in team leadership

NHS Experience in IMandT

Experience of Security related tools, processes and procedures

Skills

Ability to think strategically in order to produce long term strategic solutions and plans

Effective application of PRINCE2 methodology for projects. Ability to deliver projects in line with deadlines

Ability to work under own initiative

Ability to analyse highly complex situations and solve problems

Ability to work in a pressured environment, with ever-changing work patterns

Ability to manage, develop and work as part of a team

Ability to communicate technical concepts and terms to a non-technical audience

Good interpersonal skills; must be able to communicate to a high standard, both verbally and in writing

Initiative and creative - Being proactive, taking action and anticipating opportunities

Analytical Thinking - Acquiring an understanding of a problem or situation by braking it down systematically into its component parts and identifying the relationships between these parts

Business Continuity Planning - proficient with the methods and techniques for risk management, business impact analysis, countermeasures and contingency

Ability to develop and implement IT policies in a strategic context

Leadership - Ability to identify goals and objectives, motivate and lead others towards their achievement

Knowledge

In-depth specialist infrastructure software and proven hardware skills in servers and client devices operating in a 24/7 environment

Operating System skills to include all variations of Unix and Microsoft Desktop and Server software

Networking skills to include TCP/IP, Switching and Routing, Firewalls and Anti-Virus Protection. Desktop to include all versions of MS Office

Knowledge of the use of information and information systems in the NHS

Knowledge of ISO27001, Cyber Essentials, Cyber Essentials Plus

Additional

Able to travel across Trust independently

Ability to work to deadlines, under pressure

Takes responsibility rather than simply performing tasks

Well organised and motivated

Able to act on own initiative within given parameters of responsibility

Ability to prioritise workload

Ability to multi-task

Understanding of the confidential nature of the post

Able to work flexible hours at times

Speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation

Other

Supporting an on-call Rota

working unsociable hours

working across multiple sites

Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Wrightington Wigan and Leigh Teaching Hospitals NHS Foundation Trust

£47,810 to £54,710 per annum, pro rata

ContractPermanent

Working patternFull-time,Part-time,Job share,Flexible working

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