The Role: We re looking for a motivated and results-driven Sales Agent to join our busy team here at Agria Pet Insurance. Handling inbound and outbound calls, you ll be providing quotations to both existing customers and warm leads. This role will suit a determined and tenacious individual, who has experience of working in a similar role within a Contact Centre, preferably in a regulated environment. The start date for this role is Tuesday 5th May 2026 and although this role is remote, you will be required to attend a two week in office induction when you start. You must be able to commit to these arrangements and start date in order to be considered for this role. This is a full time role working 36 hours per week between the hours of 9:00am-6:00pm Monday-Friday on a rotating shift pattern. This role offers a starting salary of £24,000 per annum with a realistic OTE of between £30,000 to £32,000 per annum. What you ll be doing: Dealing with inbound calls from customers to assist and provide quotations and policies for various insurance products Making outbound calls to offer insurance quotations to existing customers and other warm leads Making accurate, rapid cost calculations and providing customers with quotations Ensuring customers are provided with the information they need to make an informed decision and purchase Identifying customers needs, highlighting product features and benefits of policies Maintain customer records and take telephone payments in compliance ..... full job details .....