Job Title: Sales Agent
Location: Cardiff

Type: Full time, permanent

Salary: Basic - -24,525 - OTE of -35,000

Role Overview

As a Sales Agent, you''ll handle inbound calls and help customers find the right insurance, including cover for pre-existing conditions. You''ll work in a supportive team, focused on providing great service and achieving sales targets.

Key Responsibilities

• Handle inbound enquiries with professionalism and empathy

• Meet or exceed individual and team sales targets

• Identify opportunities for policy upgrades and cross-sells

• Conduct accurate medical screenings

• Follow scripts while tailoring conversations to the customer

• Resolve queries and ensure high customer satisfaction

• Manage data in line with GDPR and company policy

• Support team goals and contribute to a positive work environment

• Follow compliance and quality assurance standards

What We''re Looking For

• Experience in call centre sales

• Strong verbal and written communication

• Target-driven and motivated

• Excellent customer service and telephone manner

• Detail-focused with high accuracy

To be considered for this role, please upload your CV or contact Naomi on (phone number removed).

Vibe Recruit is acting as an Employment Agency in relation to this vacancy.