An international Bank is seeking a dynamic individual to assist with strategic project initiatives and daily business operations to improve business processes. Your responsibilities will include: Analysing and documenting business requirements Reviewing workflows to enhance efficiency Assisting in project coordination and implementation UAT for system/process changes Preparing user guides, training materials etc Providing daily operational support Your experience must include: Strong proven and relevant analysis experience in retail banking and/or BA (regarding retail/online banking/payments) to translate complex business requirements Ability to create UAT Fluency in Chinese (Mandarin and Cantonese) is ESSENTIAL Excellent commination skills both written and verbal Strong IT skills - Excel and ideally PowerBI and SQL This is a hybrid role working 4 days a week in the London office and 1 day remotely. ..... full job details .....