Job Title: - Support Officer Base Location: Stevenage SG1 2ST Job type: - Contract 3 Month Salary: PAYE - £13.06 Job Description Good awareness of software packages such as Microsoft Office.Ability to use local systems, update databases, reconcile issues and produce information and reports.Good awareness of service team objectives, procedures and issues.Ability to communicate sensitively and well with others, including by telephone.Ability to work accurately and independently with minimal referral to management.Ability to plan, organise and handle conflicting demands in own workload and in direct reports.Positive approach to the workplace and commitment to working flexibly to achieve service and team needs.Good general education.Experience dealing with challenging customers. Essential Skills/Qualifications Good Literacy and numeracy.Good IT skillsExperience of working in an office environmentAbility to prioritise tasksCustomer service SkillsAttention to detailGood time keeping Desirable: Experience in a busy office-based role Guidant, Carbon60, Lorien and SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy. ..... full job details .....