Role Summary - Strong hands-on experience with Splunk Enterprise and/or Splunk Cloud and certified to architect or consultant level Experience with monitoring, logging, and observability solutions Strong experience with data onboarding, parsing, and transformation Good understanding of Linux platform and infrastructure Experience in incident, problem, and change management processes Ability to troubleshoot complex issues and perform root cause analysis Experience working in enterprise-scale environments Scope of services: Maintain Splunk platform (Cloud/ITSI) to meet business and operational requirements Provide support for production issues, including incident, problem, and change management Optimise platform performance, data ingestion, and search efficiency Support platform upgrades, migrations, and onboarding activities Collaborate with engineering, DevOps, and application teams to onboard workloads and improve observability Monitor and assess the performance of dashboards, reports, and use cases using tools and SPL Drive automation and simplification of operational processes Ensure adherence to security, compliance, and audit requirements Contribute to service improvement initiatives, including reliability, resilience, and cost optimisation Deliver optimisation for monitoring, alerting, and observability solutions to support critical applications and services Participate in on call/24x7 support rota where required ..... full job details .....