We are seeking an experienced Air Cargo Duty Manager for a well-established handling agent based at London Heathrow Airport (TW6).  
 
This position offers a fantastic opportunity to join a company that is experiencing significant growth and has earned a reputation as one of the most respected cargo handling agents in the UK. 
 
Role Overview  
 
The primary responsibility of the Cargo Duty Manager is to lead the cargo office and warehouse teams in delivering high volumes of time-sensitive air cargo movements. 
 
The Cargo Duty Manager needs to have a wealth of experience in a similar senior role from a reputable air Cargo Ground Handling Agent or Air Freight movements specialist. 
 
The duties of the Cargo Duty Manager will include: 
 

- Lead the office and warehouse teams to meet customer service expectations. 

- Maintain and develop strong relationships with airline customers. 

- Monitor and manage time-critical cargo movements. 

- Plan operational resources to ensure cost-effective cargo handling. 

- Efficiently allocate employee resources to accommodate both planned and unplanned cargo movements. 

- Oversee daily operational processes to ensure compliance with set service level agreements (SLAs). 

- Manage staff performance, including absence management, appraisals, and disciplinary actions. 
 

To be considered for the Cargo Duty Manager role, candidates must demonstrate: 
 

- A minimum of 3 years of experience in a similar position within the airfreight industry. 

- Ability to work a mixed shift pattern that will include day and night shifts. 

- Strong operational resource planning skills. 

- Experience managing teams of up to 40-50 personnel per shift. 

- Proven leadership abilities. 

- Ability to demonstrate strong leadership skills. 
 

What We Offer: 
 
For the right candidate, the company provides: 
 

- A competitive salary ranging from £50,000 to £60,000 per annum, depending on experience. 

- Opportunities for career progression. 

- Comprehensive training and development to advance your career. 

 
If you believe you possess the necessary skills and experience for this Cargo Duty Manager role, please click apply or call Lisa Portas for more information. 
 
Aviation Recruitment Network acts as an employment agency for this role.