Freightserve recruitment are looking for a Quality and Compliance Executive for a major Freight Forwarder. The company is based in the Heathrow area.Duties Include:Supporting the Head of Administration, conduct and manage quality and compliance processes throughout the business to ensure consistency and high standards are maintained.Complete internal quality audits of systems and processes for all UK offices, both remotely and in-person.Assist in third-party audits of our quality management systems periodically by accrediting bodies.Management and follow-up of QMS and incident reporting.Complete thorough root cause analysis and introduce effective preventative solutions where necessary.Take a proactive approach to risk management, identifying areas of improvement.Engage regularly with Regional and Department managers to ensure quality and compliance goals are met.Create and distribute staff surveys to monitor awareness of company practices.Conduct training presentations/programmes, both internally and customer-facing.Analyse data and produce clear reporting to superiors.Maintain up-to-date and accurate records, in line with requirements for ISO and other company accreditations.Fully understand the needs and drivers of the business and how best to integrate these into daily tasks.Adopt digital solutions to streamline processes and drive efficiency.Work closely and build relationships with colleagues at all levels of the businessBe an inspirational candidate and work ..... full job details .....