Our client, a well-established and growing logistics provider, is seeking an experienced Multi-Modal Freight Operations Clerk. This is an excellent opportunity for a detail-oriented and customer-focused professional to join a fast-paced operations team. Key Responsibilities Manage end-to-end ocean freight shipments, including import and export operations Coordinate multi-modal transport movements (sea, road, and air where required) Complete full and accurate customs entries in line with current regulations Liaise with shipping lines, hauliers, customs authorities, and internal teams Provide exceptional customer service, acting as a key point of contact for clients Monitor shipment progress and proactively resolve any issues or delays Prepare and process invoicing and billing, ensuring accuracy and timeliness Maintain compliance with all relevant industry and customs regulations Key Requirements Proven experience in a freight forwarding Strong ocean freight knowledge (essential) Experience completing full customs entries independently Familiarity with multi-modal transport operations Excellent customer service and communication skills Strong attention to detail and ability to work under pressure Experience with billing and invoicing processes Proficiency in relevant freight and customs software systems Hours Monday - Friday 9.00am - 17.00pm - FULLY OFFICE BASED ..... full job details .....