Contract Opportunity - Site Adminstrator/Scheduler - GlasgowJoin a leading independent technology and services provider as a Site Administrator / Scheduler.Job Overview:The position involves managing incident and request queues, coordinating onsite engineers, and delivering high-quality customer service while ensuring all tasks meet agreed SLA targets. The role also includes administrative and basic technical responsibilities, requiring strong prioritisation, communication skills, and attention to detail.Location: Glasgow G74 5LP Rate: An hourly rate, in-scope IR35, of £13.45 (PAYE) OR £17.45 per hour (via a Hays Approved Umbrella Company).Length: up to 30 June 2027Work Schedule: 09:00 to 17:30Key ResponsibilitiesManage Incident and Request Queues.Liaise daily with customers.Book, reschedule, and manage customer appointments.Close jobs efficiently and accurately.Coordinate and manage the work distribution of onsite engineers.Adapt quickly to changing workloads, often at short notice.Ensure all tasks are completed within SLA targets.Maintain accurate records and documentation throughout all activities.Technical and Administrative DutiesPerform basic technical tasks (training and documentation provided), including: Configuration of mobile phones.Configuration of Android tablet devices.Update the Asset Management database to reflect stock movement.Receipt hardware deliveries and cross-reference them against assigned tasks.Manage Purchase Orders (POs): Ensure completed works ..... full job details .....