Technical Support Specialist

Position: Technical Support Specialist Location: Halifax Hours: Monday to Friday Days (38.75hrs) Pay: up to 40,000 Benefits: Pension: 6% employer, 5% employee, 28 days holiday (including statutory), death in service 3x annual salary About your new Technical Support Specialist role Are you a technically skilled professional with a passion for diagnostics and customer service? We''re hiring a Technical Support Specialist to provide expert assistance to mobile engineers and service teams, ensuring high-quality maintenance, repair, and customer satisfaction. The Technical Support Specialist will be responsible for Deliver technical support to field engineers, troubleshoot issues, and guide diagnostics and repairs.Provide training for internal technicians on electrical, engine, and diagnostic systems.Conduct inspections, use technical manuals and diagnostic tools to identify and repair faults.Ensure adherence to health and safety standards and quality assurance policies.Maintain accurate documentation and parts inventory for repairs and support activity.Collaborate across departments and contribute to ongoing technical improvement projects.Support customer service teams in resolving technical issues with clients. Experience required for the Technical Support Specialist role City and Guilds Level 3 in Vehicle Mechanical and Electronic Systems or equivalent.Strong experience in auto electrical fault diagnosis, diagnostics systems, and heavy/specialist vehicles.Excellent ..... full job details .....
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