THE RITZ LONDON OVERVIEWLocated between the bustling Piccadilly and the calm oasis of Green Park, The Ritz London hotel offers the height of opulence with luxurious bedrooms, Michelin star dining and world-renowned Afternoon Tea. At every opportunity, our employees create a positive, memorable, and magical experience for both our customers and colleagues.POSITION OVERVIEWWe have an exciting opportunity for a dynamic and enthusiastic individual to join our team at The Ritz London within the Ritz Restaurant Department as a Restaurant Receptionist.As a Restaurant Receptionist, you must be passionate in delivering and conveying service excellence both in person and over the phone - this role requires you to provide a warm and friendly meeting and greeting service and to take reservations for the Michelin Star Ritz Restaurant. As a Restaurant Receptionist, you must be fully conversant with all of our menus within the Restaurant and be knowledgeable of all other Food and Beverage and Hotel Outlets. Our Restaurant Receptionists are encouraged to up-sell rooms and cross sell to our Food and Beverage Outlets.ENTRY REQUIREMENTSStrong administrative skills and computer knowledgeRelevant experience in a 5-Star or fine dining propertyAwareness of luxury service standardsExcellent customer service skillsPossess the ability to work under pressure and have strong organisational skillsGreat command of the English language, both spoken and writtenDisplay a polite and professional attitude to internal and external guestsOUR BENEFITSHighly competitive salary within the luxury London Hotel sectorInstant reward and recognition scheme28 holidays (including bank holidays)Learning and Development opportunitiesEmployee discount scheme for Ritz goods and external providersFree laundry service for tailored uniformComplimentary meals on dutySocial events and activitiesSeason ticket loanCODE Hospitality AppWellness treatments: massage, chiropody and morePension schemeEmployee mental health assistance helplineEmployee Introductory Scheme(£600)Training Fund AssistanceEligibility: In line with the requirements of the Asylum and Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.Due the high volume of applicants, if you have not heard from us within 10 days, please consider your application to be unsuccessful.

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