Location: Blackburn Magistrates'' Court and Burnley Crown Courts. Depending on trials and volunteer availability there will need to be flexibility to cover Burnley Magistrates'' and Crown Court, and Blackburn across the week as well. Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward whoever they are, and whatever their problem. Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives from debt to evictions to trouble at work and you can be key to them getting the support they need in the quickest, easiest, and most effective way. About us The Witness Service has over 260 staff and 3000 volunteers and offers free, independent, impartial and confidential support and information to 15,000 witnesses each month to give evidence in every criminal court in England and Wales. Last year, Citizens Advice helped 2.6 million people face-to-face, by phone, email and webchat, and we received 25 million visits to our digital advice content. We solve 7 in 10 clients'' problems, and 4 in 5 tell us that advice improved their lives. Please note, the Witness Service is due to transfer out of Citizens Advice in April 2026. This is an exciting time for the Witness Service and for you ..... full job details .....