Home Ownership Officer Permanent 40,000 KentHamilton Woods Associates are currently recruiting for a Home Ownership Officer on a permanent basis.Duties and Responsibilities of the Home Ownership Officer:Review and issue annual leaseholder service charges in line with legal and regulatory requirements.Manage leaseholder and shared ownership service charge accounts, including setting up payments and monitoring arrears.Prepare and present evidence for First Tier Tribunal hearings when required.Support the annual audit process of service charge accounts.Handle customer enquiries and arrange payment plans as needed.Assist with staircasing processes and home ownership sales.Keep policies and procedures updated to reflect current legislation.Produce reports and data on home ownership and income collection activities.Respond to solicitors'' leasehold enquiries for both leasehold and shared ownership sales.Manage Section 20 consultations, supporting internal teams and sending out relevant documentation.Set service charges for new developments in collaboration with the Development team.Address arrears issues and agree repayment plans.Essential Requirements of the Home Ownership Officer:Full understanding of the section 20 processTo be considered for this exciting role, please contact Lucie Houston - Managing Consultant at Hamilton Woods or apply online with a covering note of your experience and suitability referencing the job ID number. Due to the exceptionally high level of ..... full job details .....