Facilities Helpdesk Administrator £24,000 - £26,000 Medway An exciting opportunity has arisen for an organised and proactive Facilities Helpdesk Administrator to join a busy Facilities Management team in Kent. Working as part of a collaborative helpdesk function, you will provide essential administrative and operational support across Hard Facilities Management contracts. You will play a key role in coordinating engineers and subcontractors, managing reactive and planned maintenance tasks, updating CAFM systems, processing quotations and purchase orders, and ensuring works are completed within agreed service levels. This is a fast-paced and varied position, ideal for someone who enjoys coordinating people, managing competing priorities and keeping things moving. Strong organisation, communication and attention to detail will be essential as you work closely with engineers, contractors, colleagues and clients. Duties Include: Manage incoming maintenance requests and coordinate engineers and subcontractors to attend reactive works within agreed SLAs. Plan and coordinate engineering schedules, acting as a key point of contact for engineers and following up on outstanding information. Monitor jobs requiring additional resources, ensuring they are progressed promptly and rescheduled within required timescales. Coordinate materials and equipment required for jobs, ensuring all relevant information is accurately recorded. Track completed works and ensure work instructions, ..... full job details .....