Crane Service Engineer

Job Description:

Location: Shrewsbury

As a Crane Service Engineer, you will play a crucial role in the installation, maintenance, and repair of overhead crane systems.

The ideal candidate should have a strong background in electrical and mechanical engineering, along with a commitment to safety and customer satisfaction.

Responsibilities

Installation and Commissioning:

• Lead or assist in the installation and commissioning of overhead crane systems at customer sites.

• Ensure proper setup, alignment, and testing of crane components.

Routine Maintenance:

• Perform scheduled maintenance tasks to ensure the ongoing reliability and efficiency of overhead crane systems.

• Conduct inspections and diagnostics to identify and address potential issues proactively.

Emergency Repairs:

• Respond promptly to service calls for emergency repairs and troubleshoot issues efficiently.

• Coordinate with clients to minimize downtime and disruption to operations.

Upgrades and Modifications:

• Evaluate existing crane systems and recommend upgrades or modifications to enhance performance and safety.

• Implement modifications and upgrades as per customer requirements and industry standards.

Customer Support:

• Provide technical support to customers regarding crane operation, maintenance, and troubleshooting.

• Build and maintain strong relationships with clients through excellent communication and service.

Documentation and Reporting:

• Maintain accurate records of service activities, including maintenance schedules, repairs, and upgrades.

• Prepare detailed service reports for clients and internal documentation.

Adherence to Safety Standards:

• Ensure all service activities comply with health and safety regulations.

• Conduct safety assessments and provide guidance to clients on safe crane operation practices.

Requirements

• Qualification in Mechanical or Electrical Engineering.

• Proven experience in the installation, maintenance, and repair of overhead crane systems.

• Strong knowledge of electrical and mechanical systems.

• Familiarity with relevant industry standards and regulations.

• Excellent troubleshooting and problem-solving skills.

• Strong communication and customer service abilities.

• Willingness to travel to customer sites as required.