This is an exciting opportunity for a Temporary Customer Service Advisor to join a thriving industrial/manufacturing environment in Hazel Grove. The role involves providing exceptional customer service and supporting clients with their needs efficiently and effectively.

Client Details

The company is a well-established organisation within the industrial/manufacturing sector, known for its commitment to quality and customer satisfaction. As a medium-sized business, they offer a professional and supportive work environment.

Description

• Respond promptly and professionally to customer enquiries via phone and email.
• Process orders and maintain accurate records within the company''s system.
• Provide solutions to customer queries and escalate issues when necessary.
• Collaborate with internal teams to ensure timely delivery of services and products.
• Monitor customer accounts and ensure compliance with company policies.
• Assist in maintaining a high level of customer satisfaction by addressing concerns effectively.
• Support administrative tasks related to the customer service department.
• Contribute to continuous improvement initiatives within the team.

Profile

A successful Temporary Customer Service Advisor should have:

• Previous experience in a customer service role.
• Proficiency in using customer relationship management (CRM) systems.
• Strong communication and problem-solving skills.
• The ability to work both independently and collaboratively.
• A keen eye for detail and excellent organisational skills.
• Adaptability to work in a fast-paced environment.
• Basic IT skills, including familiarity with Microsoft Office applications.

Job Offer

• 2/3 month temp role offering immediate start.
• On-site parking.
• Chance to go perm.