We are currently seeking a highly experienced Automotive Parts Sales Advisor on behalf of a reputable automotive group located in Croydon, Surrey. This role offers an excellent opportunity for skilled individuals looking to further their career within the motor trade industry. Our client is highly regarded for its award-winning service, extensive franchise network, and commitment to employee development. Key benefits of a Parts Sales Advisor:Competitive annual salary circa 30,000, with potential bonuses to increase earningsWorking hours are Monday to Friday, from 7:00am to 5:30pm, with no weekend work requiredGenerous holiday entitlement of 20 days plus bank holidaysContributory pension schemeClear career progression pathways, with internal promotion opportunitiesRecognition of long service through celebrations and reward vouchersSupportive team environment focused on delivering excellent customer service and account managementDuties of a Parts Sales Advisor:Respond to customer sales inquiries, orders, and queries promptly and professionallyManage escalations of customer issues in collaboration with senior parts advisors and managementUphold company policies and procedures during customer interactionsFollow up on calls to ensure customer satisfactionMaintain knowledge of products, services, and policies through ongoing trainingAccurately understand and clarify customer requestsUpsell products and services actively to reach sales targetsMaintain accurate customer records ..... full job details .....