kolt recruitment are looking for a Customer Service Advisor for a busy and well-established accident repair centre based in High Wycombe. This is a great opportunity for an experienced Customer Service Advisor to join a fast-paced bodyshop environment, where you will be the main point of contact for customers throughout the repair process. Key responsibilities: Manage customer enquiries both face-to-face and over the phone Provide regular updates to customers regarding vehicle repairs Liaise with workshop, estimators, and insurance companies to ensure smooth communication Book vehicles in for repair and manage job progress Handle customer queries and resolve issues professionally Maintain accurate records and update internal systems Requirements: Previous experience in a customer service role within an accident repair centre or automotive environment Excellent communication and interpersonal skills Strong organisational skills and attention to detail Ability to work in a fast-paced environment Confident using computer systems Full UK driving licence (desirable) If you''re a customer-focused individual looking for a stable role in High Wycombe within a reputable accident repair centre, this is a great opportunity to join a professional team. Kolt Recruitment are a specialist recruitment agency within the automotive industry. ..... full job details .....