Make every visit count - lead the team welcoming our museum guests Make every visit count - lead the team welcoming our museum guests As a Casual Senior Visitor Experience Officer, you''ll play a vital role in the smooth and safe operation of Leighton House and Sambourne House. You''ll be there to make sure the visitor experience runs to a high standard - whether you''re leading a team, welcoming guests or safeguarding our spaces. We''re all in - and in this casual role, you''ll choose when to get involved. Working Style You''ll work on a casual basis, choosing shifts that suit you, while still playing a key role in serving the local community. Whether you''re working on the frontline or behind the scenes, you''ll be part of a dedicated team making a real difference to residents'' lives. What you''ll be doing You''ll act as duty manager across both Leighton House and Sambourne House, stepping in to support daily operations and commercial events when needed. As the senior person on site, you''ll lead a team of Visitor Experience Assistants and volunteer Room Stewards, making sure visitors receive a warm, helpful and safe experience throughout their visit. You''ll also support the running of the museum shops - from working the till system to checking displays and monitoring stock levels - helping us maximise retail income. Alongside this, you''ll oversee safety and security on site, carrying out daily health and safety checks, opening and closing the buildings and being a ..... full job details .....