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Permanent

Income Officer

Bristol
money-bag 31000.00-31000.00 Annual
3063638708
Posted 1 week ago

Income Officer - BristolSalary: 32,000- 37,000 per year Contract: Permanent, Full Time Closing Date: 8 February 2026We are recruiting for an Income Officer to join our client''s Customer Accounts team in Bristol. This is a permanent, full-time role offering a blend of home, office and customer-based work.The RoleAs an Income Officer, you will support customers to manage their accounts, prevent arrears and arrange sustainable repayment plans. You''ll work proactively to identify issues early, liaise with internal teams and external agencies, and ensure customers receive the right advice and support. The role includes regular customer visits, preparing documentation, and occasionally attending court hearings.About YouWe are looking for someone with:Strong communication and customer service skillsKnowledge of welfare benefits, arrears management and debt recoveryExcellent IT skills and the ability to manage a busy caseloadStrong organisational and time management skillsA full driving licence and access to a carWillingness to undertake a DBS ..... full job details .....

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