Customer Engineer - Field Engineer (Heathrow) (Feltham, London, United Kingdom)

Job Req ID:Field EngineeringLocation: 30 minute commutable distance primarily to Heathrow (daily), Monday - Friday.5-year checkable work history (critical for Airside access) and ability to pass a criminal record check and UK Manual Driving LicenseIn this Customer Engineer role you''ll maintain and support our contract with British Airways (IAG) Data and Voice network services at Heathrow.

however, your primary role will be as a Customer Engineer responding to reported incidents such as voice telephone faults on Cisco phones.

00) but sometimes required to carry out tasks at London City and Gatwick airports, along with several data centres across London. If an environment where each day poses a different challenge is what gets you up in the morning then this is the role for you. This is a technical, hands-on role, which will require ad hoc out-of-hours work, don''t worry we''ll pay you overtime.Preventive maintenance checks.Staging new network equipment on Juniper and Cisco switches.Staging and building Cisco phonesCisco and Juniper system maintenanceNetwork patchingStock Control and Asset ManagementThere is an opportunity to develop and qualify for CCST and CCNA.Customer service skills- Prior experience with IT Networks is desirable- UK Manual driver''s licence-Able to pass a criminal record check

22 days annual leave increasing with service (plus 8 bank holidays)- BT Pension scheme, minimum 5% Employee contribution, BT will contribute up to 10%- Equal family leave for all parents, no matter how your family is made up. Enhanced womens health support: including help with menopause symptoms, cancer screenings, period care and more-24/7 private virtual GP appointments for UK colleagues and immediate family members.- Two weeks paid carers leave- World-class training and opportunities across our business if you want to develop your career, well help you do that.- Option to join BT Share Saving schemes.- Discounts on BT broadband, EE mobile and TV packages for you and your family

With over 175 years of heritage, BT is now the flagship business brand of BT Group. But its not just the technology that matters, its what it can do to help them build stronger, smarter, more secure businesses.We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.Although these roles are listed as full-time, if youre a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We''re committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you''re excited about this role but your past experience doesn''t align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.