Account Manager

Location: Hybrid working arrangements - a blend of home and office based working (3-days per week based in the Parallel office, Bridgehead Business Park, Hessle, HU13Hours: 8:30am - 5:00pm, Monday to Friday, 37.5 hours per weekSalary: Negiotable (dependant on experience) with a competitive bonus opportunityRole OverviewParallel is a fast-paced scale up with the backing of parent company Sewell Group. The business supports public sector clients across the UK to make decisions about their services, estates and budgets through the delivery of market leading web applications and data visualisation tools, including SHAPE (Strategic Health Asset Planning and Evaluation). We are seeking a highly motivated Account Manager to join our team and support the customer journey for SHAPE, our data mapping and analysis software subscription product. In this role, you will be responsible for guiding clients through the full lifecycle of their subscription, from onboarding to renewal. You will work closely with clients to ensure they derive maximum value from the product, leveraging data insights to track usage, identify areas of improvement, and foster long-term customer success. Additionally, you will contribute to our business development and marketing efforts, including working with the communications team to development collateral and digital campaigns.Reporting to the Chief Executive, the Account Manager will coordinate the onboarding of new subscription clients for Parallel, including ..... full job details .....
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