Our client, a national service organisation, is searching for a vibrant, positive and adaptable Receptionist/Customer Service professional to become the welcoming face of their growing team. This is a role where your personality truly matters - you''ll set the tone from the moment visitors walk through the door, creating an atmosphere that feels warm, professional and effortlessly well-organised. Reporting to the Office Manager, key responsibilities to include: Greet and welcome visitors upon arrival Direct guests to the appropriate person or department Answer, screen and forward incoming calls Maintain a tidy, presentable reception area with all necessary stationery and materials Provide accurate information in person, over the phone and via email Receive, sort and distribute daily mail and deliveries Follow safety procedures and maintain office security, including monitoring the logbook and issuing visitor badges Order front-office supplies and manage stock levels Update calendars, schedule meetings and support travel/accommodation arrangements Prepare vouchers and maintain records of office expenses Carry out general administrative tasks including filing, photocopying, transcribing and faxing As a successful candidate, you''ll bring previous experience in reception, administration or customer service, along with confident Microsoft Office skills and a polished communication style. You''ll be proactive, resourceful and ready to step in when challenges arise. Hands-on ..... full job details .....