Job Description: Mars Global Services is investing in talent to create and deliver ServiceNow Product Solutions that maximize platform capabilities and deliver value at scale across the enterprise. As a Senior Solutions Architect - ServiceNow , you will lead the design and delivery of ServiceNow solutions that enhance the Associate experience, streamline service delivery, and drive digital transformation initiatives. You will act as a trusted advisor, working with cross-functional teams to build solutions that align with enterprise goals and simplify complex processes, maximizing value through a "simple, streamlined, and scalable" approach. What are we looking for? 8+ years of experience in ServiceNow solution architecture, product design, and implementation. Bachelor''s degree in Computer Science, Artificial Intelligence, or a related field. Deep knowledge of ServiceNow''s key product suites (e.g., HRSD, CSM, ITSM, FSM, Procurement, Workflow automation). Knowledge of ServiceNow''s UX frameworks, AI-driven experiences, and process automation capabilities. Experience with Now Assist AI, Virtual Agent, and Next Experience frameworks. Strong strategic mindset with the ability to translate enterprise goals into real-world ServiceNow product solutions. Experience in streamlining workflows to improve end-user adoption and business efficiency. Nice-to-Haves: ServiceNow Certified Implementation Specialist (CIS) or Certified Application Developer (CAD). Experience with ..... full job details .....