Support Worker - Phoenix House, Lowestoft Salary: £24,784.50 per annum (FTE) Hours: full time (37.5 hours a week) and part time opportunities available. Shift Pattern: Various shifts between 8am - 9pm Ref: PH001 Ready to make a difference? Join our team delivering supported housing for young people in Lowestoft. You''ll support those who are homeless or at risk of homelessness, helping them build the confidence and skills needed to sustain their own accommodation. With a strength-based, person centered approach, you''ll ensure they feel safe, heard, and empowered to work towards their aspirations. About Phoenix House Phoenix House in Lowestoft provides supported accommodation for adults experiencing homelessness, offering 23 self contained rooms and tailored support to help our customers access the widest opportunities available to them and move toward independent living. Located on Kirkley Cliff, the service is within walking distance of Lowestoft train station and has local busses providing regular connections to Lowestoft town centre, Norwich, Beccles, Pakefield, Kessingland, and Southwold making commuting to work easier! What you''ll be doing: Play a central role in ensuring each customer has a personalised, outcomes focused support plan that reflects their goals, aspirations, and individual needs. Build positive, proactive relationships with customers and wider stakeholders, helping the service to thrive and consistently deliver high quality support. Work alongside ..... full job details .....