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Permanent

Senior Supporter Experience Executive

London
money-bag 10000-500000 Annual
3168338088
Posted Today

Are you passionate about creating great experiences for supporters and building relationships that last? Great Ormond Street Hospital Charity is looking for a Senior Supporter Experience Executive to help us understand, design and improve how supporters experience our charity. You might already work in supporter experience, or your background could be in fundraising, stewardship, individual giving, campaigns or CRM. What matters is that you understand supporters, enjoy bringing different teams together and can think beyond a single communication to consider the whole supporter journey. Working as part of our Supporter Experience team, you''ll help turn insight and ideas into thoughtful, personalised journeys that make supporters feel valued and inspired to stay connected with our work. Salary The salary for this role is £42,770 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office. In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate. Key Responsibilities Help design and deliver supporter journeys across different audiences and channels, creating experiences that feel relevant, joined-up and personal. Work with fundraising and marketing teams to understand what supporters need at different points in their relationship with GOSH Charity. ..... full job details .....

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